HTeaO - Burleson Wilshire & SE Gardens

This was my first time ever trying this place. I will say it was a little confusion on the drink flavors and the available sizes. We ordered the Dirty Cherry Poppi and the Strawberry Passion. I was a little let down on the Strawberry Passion, as it tasted bland. I was expecting it to be a little more strawberry-ish and sweet. Overall, the customer service was great, as she explained the option of coming inside on the next visit for a taste test, the benefits of downloading the app, and the different options of beverages. 🍒🍓🥤🥤

Redeemed my points for 1 gallon of free tea. Now normally I will let a lot of stuff slide, but this store didn’t have the flavor that I normally drink. I asked for a “ fresh “ gallon thinking they would bring me one. Instead they bring me one that indicates I’m supposed to chug this by tomorrow. I asked the staff if that was okay, and they said oh yeah you can drink it after that date. My question to the manager is why do you have a chug date, if the product is fine for consumption after the date on the front label. The staff didn’t seem to care.

I understand being short staffed, but when there is two people, having one in the drive thru and one to help the inside people when they walk in seems the most reasonable. You see two different parties come inside, and yet both employees stayed in the drive thru area. I had to stand there for 5 minutes trying to get one of the girls attention for a simple question. Did not even attempt to look at me till after five minutes when the one girl says sorry we are short staffed. Then instead of coming to me where I was standing she went to the other party that was at the register even tho they had just walked up. The woman had to tell her I had been waiting. Then when I wanted to use two rewards you were rude about it? A simple nice explanation of ‘hey unfortunately we can’t do that, and there i

It was great, a great price at happy hour which is 2pm - 4pm. The tea has a awesome flavor to it. I got the Ryan Palmer which is not to strong but not to weak and the Wild Raspberry sweet tea which is like sitting on grandma's porch and reminiscing on the old days. Highly recommend!!!

Good ice & tea, great prices, clean drink stations, & sweet customer service. I really appreciate the sample cups by the drink stations, this helped me come to a decision since I was indecisive. I’m excited to try more flavors. Side note: The Tx Root Beer is a good try/buy for those who like the soda! 💛