Hot Wok

We've been regular customers of this location for quite a few years. There aren't a lot of Chinese options in the area, and of them, this place has been the best and most consistent by far. The owners are hardworking and very friendly people, especially when you get to know them. Prices have gone up a bit, but these days you can barely get through a McDonald's drive through for less than $20, so it's to be expected.

I rarely leave negative reviews, but my experience at this restaurant was truly disappointing. We ordered the Egg Foo Young and General Tso's Chicken — both were terrible. The food was extremely greasy, soggy, and lacked any real flavor. It tasted like it had been sitting out for hours. To make matters worse, when I called to politely express my concerns, the manager hung up on me mid-conversation. Completely unprofessional and disrespectful. There are too many great Chinese restaurants out there to waste your time or money here. I won’t be ordering again.

I spent $47 on an order that ended up entirely in the trash. The food was completely bland—no flavor, no seasoning, nothing redeeming. Even the egg roll, which should be simple to get right, was soggy and tasteless. To make matters worse, the staff was unprofessional and dismissive when I called to express my concerns. No apology, no attempt to make it right—just attitude. Purcellville you can do better!

Order my meal online. To pickup, im across the street. The guy at the register said. You stupid" no ask for white rice" women stupid..? I told him. NO! READ THE ORDER. after... " I'm sorry you not stupid" ?????? Bad day. Don't treat people how your feeling about yourself.

0 Star Overall! I placed my take out order during the lunch hours, between 11am - 3pm, clearly stated on their menu. They do not give an itemized receipt with a breakdown of charges and it wasn’t until after I’d left and paid, I realized I was charged dinner pricing. I called the restaurant and mentioned I ordered during lunch time frame but was charged dinner pricing. The staff started yelling at me and said, “I don’t care; you didn’t specify”. Really disappointing at lack of customer concern and certainly will not be a returning customer.