Hot Pot Delight

I,ve had many hot pot places tried , this is the only one I've been disappointed with. First off, they don't have enoki mushrooms, lotus root stems , potatoes etc. when me and my sister went there they just got us started and then left us right there. No one came to refill the broth, no one came to check in on us . Nothing . Later we figured out why - in the bill there's $10 tip mandatory per person. They don't care as you're going to be paying the tip anyway. No problem in paying the tip but the restaurants who include mandatory tio also offer excellent service. Which people here don't get. Also we noticed that we were there on a weekend and still surprisingly we were the only table that was occupied. The entire place is empty !!! We found out later, that people don't prefer this place an

The family and I have been coming to this hot pot place for years. Everyone loves hot pot, especially during cold weather, and my kids in particular have a huge appetite for it. We usually come here when the cravings hit or to celebrate family occasions. The prices are very reasonable and generally under $30 per person. We were last here about a week ago and it was $28 per adult, while kids were $14 (half-priced). I did notice prices increased by about $1 over the past year, but that's expected. Another thing I really appreciate is how easy it is to dine here. We've come on a Saturday night for dinner without a reservation and were able to walk right in. Most of the time, walk-ins aren't an issue, which is really nice. A while back, they used to have you mark hotpot ingredients on a pap

All the ingredients were very fresh and the hotpot was tasty. The staff were very nice and laid back, as was the atmosphere. We thought the all you can eat menu was an excellent value. There's nothing super crazy here, just a well executed hot pot.

I cannot and will not recommend this place. We barely saw our original server, and when we kept calling one, they would keep walking, pretending they didn't hear us. The 15% tip was already built in the bill for my little family of 3 (my 6 yo daughter in the mix, 2 adults). Auto gratuity is for 6 people or more. TIPS ARE VOLUNTARY!!! Of course I would have happily tipped even with the least minimal effort given service is no easy tending, but there was none of that here! This later dawned on us for their horrible, non attentive service of why the tip was added involuntarily! No way they were giving you any of their time and day. Mind you, they are already way overpriced for what they offer (nothing special)! Don't waste a nice night out with your family here.

The food was ok, broth was watery, but they served TONS of meat per serving. The buffet was ok, about what I see at other places. My biggest complaint was the gratuity added for 2 or more people! Then they still wanted a tip on top of that, I’m pretty sure it was the owners running things anyways. The atmosphere was a miss too, no music on the hot pot side (oh yeah, you enter through the Mexican restaurant) and the benches were well worn.