Hook & Reel Cajun Seafood & Bar

We spent our Valentine with Hook & Reel and enjoyed it. We were seated promptly and quickly greeted by our waitress Alexis, who was absolutely amazing and not only attentive to our table but the other tables she was serving. Definitely ask for Alexis. The food, atmosphere and service were amazing. The best Lemon Pepper wings that I’ve ever had. The Oysters on the half shell were chilled and tasted fresh. The seafood boil bags were hot, seasoned, fresh and filling. Thank you Hook and Reel, thank you Alexis.

The food was decent. The restaurant was clean. Most everything served was plastic and disposable. The server was very nice but the staff seemed to have issues with each other. Seeing that while dining was not pleasant. We enjoyed our meal, but I expected more for the money we paid.

I am extremely disappointed with my recent experience at Hook & Reel. After eating their food, I ended up getting very sick and it completely ruined my day. When I reached out to the restaurant, not only did they refuse to issue a refund, but they also expected me to drive all the way back there. even after I explained that I was sick and live far away. The lack of empathy, accountability, and basic customer service is unacceptable. I shouldn’t have to risk my health or travel a long distance just to be taken seriously. I will not be returning, and I definitely wouldn’t recommend this place to anyone who values their health or proper customer care.

I just wanted to take a moment to express my gratitude for the incredible service my husband and I received during our recent visit to Hook & Reel. Our waiter, Roberto, truly made our dining experience memorable! From the moment we sat down, Roberto was welcoming and attentive, ensuring we felt comfortable and well taken care of. He was knowledgeable about the menu and offered fantastic recommendations that made our meal even more enjoyable. His friendly demeanor and genuine passion for his work really stood out, and it’s clear he takes pride in providing exceptional service. Thank you, Roberto, for making our visit to Hook & Reel very special for my husband and I 14th wedding anniversary. I can’t wait to come back and enjoy another meal! Also, the food was great. We got all you can eat

We chose the Hook & Reel since we live in the area but have never eaten here. Our server Kashayla was great, very nice, happy and attentive. She explained the menu items and specials in detail. My husband and I both truly enjoyed our appetizer and food selection. Every item was hot and delicious. So happy we decided to visit and will definitely visit again. If you have not tried the, hush puppies, fried shrimp, catfish basket or garlic butter boil it’s a must. Very satisfied with the service, food and atmosphere. The Millers!!!!!