Hong Wah Restaurant

Just called to place a large takeout order, which would have been well over $150 in total, but decided to order elsewhere since the woman who was taking my order was very inflexible with even the most simple requests (ie; can we just get plain fried rice instead of pork fried rice with the order, and can we substitute a vegetable or shrimp egg roll / spring roll for the pork egg roll) Received a firm "NO" to both requests. Told only thing they would do is plain white rice and extra plain white rice) POOR SERVICE and absolutely ridiculous that such an easy and basic request could not be accommodated. So, all in all, we were ordering a total of 10 dinners and some appetizers, but now we have taken our business elsewhere, and will not be back.

I love places like this and this one didn’t disappoint! Everything I ordered was excellent, and the staff was so friendly. I have found my new place for Chinese food in Rochester. Ever since Bamboo House closed I’ve been yearning for good Chinese and hadn’t found it until tonight. Can’t wait to return!

Just picked up my order, orange chicken was so hot and spicy, I haven’t ever had spicy orange chicken, also this chicken they are using is very rubbery and old tasting. Had an order of sesame chicken this was also very rubbery and had an old taste. I asked for pork fried rice, it was only yellow rice, no vegetables or pork inside of the rice. Honestly very disappointed, this was my first time ordering from here. I know if I was to call they wouldn’t do anything about this, so I figured I would leave a review.

First time trying this place and won't be back. The chicken was inedible. The sauce had such an awful flavor. The peppers in the general tso looked like they were rotted before being cooked. The honey chicken was so chewy.

NO MORE DINING IN, TAKE-OUT ONLY! Until further notice I was pleasantly surprised at this small hole-in-the-wall restaurant. Service is outstanding while the food is very palate pleasing. Stopping in for a visit you'll enjoy the atmosphere as well.