Highland House Cafe & Carry Out

Isaac. hayley kendall. hayley. are the dream team. I called for a carryout Yesterday around 3 o’clock for an 11 o’clock pick up this morning. I know that they open at 11 so I’m never worried about the five or 10 minutes that sometimes it takes but I come to this store now because being a longtime customer of the Highland House carryout in Highland the last two carry outs I got there the bread was terrible and lasagna was the worst I’ve ever seen it So this morning when I walked in The staff looked at me kind of funny because the person who rang it in yesterday at 3 o’clock rang it in for a pick up today at 3 o’clock. The funny thing about it was that the person on the phone told me they couldn’t do it at 11 o’clock and I said what do you mean I get it from you all the time at 11 o’clock h

I am never one to leave a negative review unless warranted, however, the last three orders I have placed something has been forgotten from my order. I placed an order tonight and when I got home the soup I ordered was missing. The food is excellent but it is super frustrating when it has now been several times.

Very disappointed in the Apple Orchard Salad I picked up tonight. It was a last minute decision and I typically LOVE this salad when I get it from Highland House. When I picked it up I asked the cashier if they had anything a little greener. It looked very anemic (putting it mildly). I also asked if they make it with Romaine (like the label says), because it looked like the stalks of iceberg. He assured me it was a good mix of the two and handed me one from the back counter. When I got it home it is literally the lettuce that I throw out when making a salad and ALL iceberg. The red bagged apples were actually more green! I can’t think of a single person who who eat this, let alone serve it! It would be very generous to say there is 1 full oz of chicken in this salad! I will not be going

The service was ok, except the person who took my phone order misunderstood. They completely missed a meal I ordered. The broasted chicken, like broiled and roasted combined, was good and can feed more than one person. The meal is large, two chicken sides, a wing and a leg. Also with the meal was a side Greek salad, small pasta (or other options of sides), and six delicious bread sticks. I could make a whole meal of the bread sticks alone. The cafe and carry out is a side business of the original sit down restaurant down the street. A sit down area is inside for a quick bite. They do have a grad and go section for salads, or you can place orders at the counter or ahead by phone.

Honesty this place has such great staff they deserve to be treated better by the public <3 I love this place and I love the food it feels like home cooked meals…