Hibiscus
South Richmond Hill, NY · Caribbean restaurant
- Address
- Hibiscus, 124-18 101st Ave, South Richmond Hill, NY 11419
- Phone
- (718) 849-4225
- Website
- www.hibiscusrestaurantandbar.com/Location-HRB-South-Richmond-Hill/Default.aspx
- Status
- Closed · Opens 11:30 AM
Hibiscus is a restaurant located in South Richmond Hill, NY. It is one of 124 restaurants listed in South Richmond Hill. Its 3.8-star rating is slightly below the South Richmond Hill city average of 4.0 stars. There are 10 photos associated with this location.
Hours
| Saturday | 11 AM– |
Customer Reviews
Visiting friends from Trinidad, taking them for what I thought was a great Guyanese experience, only to be met by the most disrespectful and disgusting server. Waited 15mins, no service. We walked over to the bar and got drinks. When the server finally approached I asked if they were under staffed and without missing a beat the server decided to inform us that we were loud and obnoxious, only two servers and they were busy! Busy with 2 seated tables…… I will never visit this establishment and hope no one else does. Had a great night at Nals’s Nest where customer service is top tier!
When we walked in it was empty so we were immediately seated. Some of the leather chairs were torn. The service was very poor. The water said we need to let her know if we needed anything else because she was gonna go one her break. Basically we would be left to fend for ourselves until her break was over. We ordered chicken with mushroom and garlic sauce. When it came out it tasted horrible. It had no taste what so ever. It didnt even look presentable or appetizer. Dont ever go there. The house special fried rice was good. The wonton soup was good. Then the bill came out and they expected us to pay for the food that we only tasted and gave back to the waiter even before she left the table. I wont be going back there ever again.
Maybe we came at a bad time but the overall experience was absolutely terrible. We came on a Sunday around 8:30pm (they close at 11pm so it’s not like we came last minute). Maybe the waitress was tired but she forgot our order twice. After giving her our order 3x, she still messed it up. I ordered chicken with mixed vegetables, she brought only the mixed vegetables. She brought the chicken separate and said she won’t charge us for the chicken as if it was a favor. WELL DUH why would I pay extra for an order you messed up? The food was tasteless, rice was hard, the PEPPER SAUCE WAS SPOILED BY THE WAY, and barely any chicken in the spicy garlic chicken fried rice order. They also automatically added a 15% tip when the service was absolutely trash. Not worth it. Would not go back and would n
Always a pleasure dining at Hibiscus Restaurant! Sarah consistently delivers top-notch service — our orders come out quickly, and she always checks on us without missing a beat. The food is great, the atmosphere is welcoming, and Sarah truly makes the experience even better. Highly recommend stopping by and asking for Sarah!
My first time there cause a family member told me about the restaurant and it didn’t disappoint. Nice cozy spot and I got to watch cricket, which I haven’t seen in a long time. My food came out quick and was tasty. My waitress Trisha was great and kept checking on us. I will visit soon again with family😉
Accessibility & Amenities
Services
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This listing is informational. Contact the business directly to verify credentials, services, and availability.