Hibachi Ninja

Took almost hour to our food. Sushi rolls were terrible, did not eat. Soup was so hot it burned my mouth, the must of microwaved for 10 minutes instead of 1 minute. Service terrible. We just paid and left.

The food has changed since they moved into the building. The food truck was 100% better quality. I just spent $70 on 3 chicken hibatchi dinners with no flavor. The salad dressing has changed and now has some sort of textured bits in it. It doesn’t taste bad, just bizarre. The chicken, vegetables, and rice were bland. I could’ve made this at home for a lot less than $70. Not sure what happened, but I will no longer recommend or return.

Customer service is terrible. Ordered a pick up order here a few weeks ago and will not be returning. Whoever i spoke to on the phone was very rude and was irritated the whole time I was placing my order and immediately hung up the phone after telling me the price. I ordered an egg drop soup, sushi, and egg rolls. The egg drop soup and sushi were pretty good but the egg rolls were terrible. My biggest issue is the customer service, i ordered my food and showed up 20 minutes later to pick up my order. Waited another 20 minutes in the pickup line with no acknowledgment from the staff other than them occasionally glaring at me through the window. After waiting the additional 20 minutes I went inside to wait for my order to find that the restaurant was completely empty and the staff was just s

Some of the worst service you could ever have a restaurant. My wife ordered two sushi rolls and two eggrolls and was told it would be 20 minutes which is fine. She arrived 20 minutes later and was ignored for 10 minutes in their pick up line. After telling the owner she had placed an order 30 minutes ago she was told "you and everyone else" and was ignored again. When they did finally acknowledge her the order was wrong. Will not be returning here.

Came in for dinner and sat down and was told to find a seat and they would be with us shortly, after waiting 20 min with no acknowledgement we got up to leave and the comment my wife and I got as we walked out is they were in the back hunched down so we didn't see them. Mind you we were one of 4 partys in thr place how do you lose guests in your restaurant?????