Hardee's

I also sent an email to the main office. It took us over 20 minutes to get our food and if we would have walked around before we ordered our 30$ meal we would not have ordered. Fries were barly warmer than room temperature the 2 burgers we ordered were cold and very sloppy. The big ham sandwich came out hot but the bun was completely soaked. We saw three separate workers eating fries out of the holding station. We did not complete any part of our meal and we left to get food from somewhere else. I will be contacting the FDA/USDA as this is just unacceptable. Staff were using cellphones with gloves on while preparing food. Please look at the pictures attached as the tables, floors, vents, ceiling, and bathrooms were just completely unacceptable and the bathrooms were worse. There were only

I advise people to avoid this location at all costs. The staff all act like it's a pain in the butt to serve any customer. On top of that the amount of food you get is not longer worth the price. In the pics I've provided is what I got vs what I ordered. Until they get all new staff and management I cannot recommend coming here.

This is the BEST HARDEES WE HAVE EVER BREN TO!!! The manager waited on us and she was the best ever. The food was the best tasting and she even fixed me cinnamon raisin biscuits. We can't get them around our home in Nevada, so that meant so much. I never caught her name or the team members. But regardless, they were Awesome!! Food never tasted so good and hot/warm. I've been to many Hardee's on our travels, but came to Waterloo to see our granddaughter wrestle for the 1st time at Hawkeye Community and we googled Hardee's and picked the best one on Flammang Dr. Oh a Mirsije P. Was the name on our receipt. ID# 26572994121764. Just the best. Awesome job team. Such great service and wonderful food. Very clean too! Jolene S. Nevada, iA

Went through the drivethrough. Ordered a hot ham and cheese, small order of fries and a sprite. The sandwich was soggy and looked like it had been sat on. About 3/4 of an inch thick. I got curly fries instead of regular fries which I had not ordered. Took two bites of the sandwich and through the whole meal away. I do not recommend this restaurant.

When I specifically request "super crispy bacon" and I get bacon that I would consider raw, I have a problem with that. I took it back in and I think the employee thought I was being disrespectful because I tossed the raw bacon on the counter. I'm sorry but if I'm paying for my food to be cooked, I expect it to be done the way I requested it. I have been to many other locations and they seem to be able to get it done correctly.