Guthrie's Monroeville

Best chicken in town tenders are a little small and it is higher in cost a bit but the flavors and tenderness on point. The people that work there have always been nice and talk and accommodating. No matter who has been working.

The staff yall had working tonight was pitiful. Lady at the window serving the food had her hair falling everywhere like she just got out of bed, gut hanging out. Kids running around the kitchen putting their hands and stuff all over places that should be sanitary (don't worry, nothing in there is sanitary to begin with) another lady at the other counter scooping sauce into cups with no gloves on and when the sauce would get on her hand that's holding the cup, it was wiped on the rim of the cup to clean her hand off. Music so loud you can't hear the lady standing in the window right infront of you. We had two orders and both orders were so far off from what we ordered and paid for that we figured we had to of gotten someone else's order, except we were the only ones there. 10/10 would not

Wouldn't sell me a 5 piece box because all they would sell today are 3 piece boxes. Their profit margin is higher on a 3 piece box; so of course why wouldn't they limit it to 3 piece boxes? Poor business decision on your part. You lost a customer.

I love the customer service. Friendly, kind, bouncy full of energy with smiles for days. My favorite drive thru team! Glad we are allowed to tip again!

Health score is a 78. Outdoor ordering window opens to over the trash can. You pace your order over a trash can. Please explain that. Did not even order food for myself because I was immediately turned off by both.