Groucho's Deli

As this is the second day in the row I ordered as of yesterday this time two salads with extra toppings it was too salty for my family to enjoy the ranch as well. The portion size was good though and staff friendly. Spent almost $70-$80 there within two days.

I experienced subpar service from the customer service team. Their demeanor suggested they were disinclined to assist with the specific product color requested. Unfortunately, the sauce options provided did not meet our expectations. Upon calling back to escalate the issue, I requested to speak with a manager but was informed they were unavailable. The team member offered to take a message, which I declined, opting instead to call back to ensure the matter was addressed. Despite multiple attempts, I have yet to receive a callback from management.

These days not very many people acknowledge your presence much less remember your name and what you order. Tonight I walked in Groucho’s in Orangeburg The lady said Hello Tammy 1 or 2 ? Extra ranch?? I’m so proud of her. Please acknowledge her performance She made my night light up. Such a small thing but a huge difference it made to me. 6:24pm Nov 13th 2025 I always order Two My wife’s Salad with extra ranch on my way home. I work here but live 25 minutes away. She made my drive home better tonight!!!!

I made a mistake today and ordered 3 salads and I was upset, and disappointed with everything. Each salad seems to have a whole head of lettuce and little to no toppings. I paid for extra for cucumbers, tomatoes, and cracker and received 2 pcs of crackers for 3 salads, not to mention one of the salads was a chicken salad plate. Please be careful when ordering and definitely check your order before you leave. My Wife's Salad Chicken Salad Plate My Wife's Salad Extra Crackers Extra Cucumbers Extra Tomato Groucho do better to your customers because the prices is not cheap. Give us what we pay for. Sandra

Waited 10 minutes to be acknowledged. Sandwich was melted more than normal. No One came around to check on me at the table. Not to mention the lady who did bring the sandwich just dropped on the table took off very rude like.