Gozney

Our Gozney is beautiful and worked great the first few times...until it didn't. There were flames that started shooting out underneath. A HUGE safety concern. Started emailing the company with zero help at first. Then after weeks of emailing back and forth with long delays in between emails, they said they would send some parts. Turns out all they sent us was a temperature gun to read the temp...that was their fix to the flames we have every time we try to use it. No other offer of troubleshooting or any help of any sort. They did suggest we could purchase a new pizza oven from them which is laughable. We discovered there is a propane leak and sent them a video of this and the reply we got back from one of their customer experience support specialists was this..."The feed pipe is n