Golden Chick

I never have problems with getting food from this establishment until today. I went thru drive thru ordered a 8 piece roasted chicken. When I got home I opened the box to find fried chicken. I called the establishment to complain & the lady I spoke to told me "well what do you want to do", "you have to bring back the chicken for me to fix your order", I told her I wasnt about to drive 20 min again for their mistake & she told me she needed the chicken back or she couldn't do anything. If this is the type of people yall have working there I will never order from yall again.

Generally no prob with golden chicks..here today made order online arrive says they can't make my order there's no more ive already paid..they try telling me to cancel i said there's no where to cancel didnt even know what the golden chick app looked like...and couldn't refund me in cash saying I'd have to come in AM I dnt even live in odessa..ask for bottle of seasoning they didnt have that either..settled on the wings they had and tenders..I ordered spicy and ask for spicy when I open the box after I left ((some old fries thrown in why idk))...NONE WERE SPICY! All I wanted was wat I asked for and paid for!

Im not one to complain but this is ridiculous. They added an enormous amount of pickles bigger than the chicken itself and it was also so messy the sauce was even outside of the to go box. There was also a black, wavy/curly, short piece of hair in my food. I also asked for no ice and they gave me ice.

I live close to the original GC in Richardson and am used to the friendly service. However, Jaramiah was great in suggesting what to get and also to get it spicy. Love his service w a smile. Great to have such consistency in y'all's food and employees. I thought Jaramiah was a tad bit above GC's already good employees bc when I told him I had to get my wallet out of my suitcase he asked me what brought me to Odessa and more specifically to GC. ❣️

The roast chicken was horrible, so salty, for the chicken to be super expensive it’s very disappointing, this went right in the trash. I wouldn’t feed this to a stray dog.