Friendly's Cafe

Westfield, MA · American restaurant

Rating
4.3/5
★★★★☆ 4.3
Reviews
20
Rank in Westfield
#39
of 88 restaurants
City Percentile
48%
rating percentile
Address
Friendly's Cafe, 291 E Main St, Westfield, MA 01085
Phone
(413) 562-0625
Website
locations.friendlysrestaurants.com/ll/US/MA/Westfield/291-east-main-street
Status
Closed · Opens 11 AM

Friendly's Cafe is a restaurant located in Westfield, MA. It is one of 88 restaurants listed in Westfield. Its 4.3-star rating matches the Westfield city average of 4.2 stars. There are 10 photos associated with this location.

About Friendly's Cafe

Friendly’s is a classic American restaurant and ice cream parlor that has been serving families since 1935. Known for its delicious comfort food and signature ice cream creations, Friendly’s offers a welcoming atmosphere where guests can enjoy... More

Hours

Saturday11 AM–11 PM

Customer Reviews

★★★★☆ 4.0 krystal chesbro · Aug 2025

Nostalgic Friendlys. Not quite the way it was as when we were children (no waitresses, self service now), but still the same upside down ice cream cone sundae. And the food was still good, staff was friendly, and the areas were clean. Everybody enjoyed their meal which was quite reasonably priced.

★★★★☆ 4.0 F H · Oct 2025

I'll go 4. From parking lot I didn't know if it was out of business, kind of run down looking. But food was good, prices low. Double sliders meal for big kids was very large. Understaffed but nice employees apologizing for the wait. Feel a bit bad for them working so hard to try to keep up.

★★★★★ 5.0 Eileen Champagne · Jan 2026

The lady was amazing & so patient with me and my kids. This was our first time in this friendlys and having a child with adah is definitely alot but she worked with us ♡ the place was clean, food came out in a timely fashion. Was made correctly. My kids definitely had a good time.

★★★★☆ 4.0 Shannon Gose · Dec 2024

Everyone kept telling me how good Friendly's Cafe was so me and my youngest tried it. I got the honey BBQ burger it looked delicious on the menu. When I received the burger it looked nothing like the one on the menu. The meat wasn't even cooked all the way even after asking for well done. It didn't taste like BBQ at all. I did not like this burger. The waffle fries were delicious. My daughter ordered the mozzarella cheese sticks. They tasted okay but would have been better with ranch. She loved the apple sauce. After dinner we decided to try the ice cream. My daughter had the reindeer chocolate ice cream and I ordered a peanut butter sundae but with dairy free raspberry sherbet. The ice cream was super delicious. The service was great, no complaints. The atmosphere was different from

★★★★★ 5.0 Caity Murphy · Dec 2025

This worker is absolutely a star ! , Christina is one of the managers here as well as another sweet soul. Westfield location is the best! She is absolutely amazing with customers and children! Always has a great attitude and helpful with the menu. My and I daughter come in to freindlys at least twice a month and she is always a friendly face to see. Even my daughter loves seeing her

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Wheelchair Accessible Seating

Services

American restaurantDinerFamily restaurantHamburger restaurantIce cream shop

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This listing is informational. Contact the business directly to verify credentials, services, and availability.