Freebirds World Burrito

Aside from having a not-so-great experience getting my food 30 minutes before close. I also found TWO long black hairs in my queso!!!! Extremely disgusting. They also have terrible customer service, and all of the toppings were on the back counter to “choose from.”

I feel awful for having to write a review like this but guys, this is extremely dangerous. I picked up take out for my family, husband got a chicken bowl and I got a chicken burrito. Both of them had completely raw and cold chicken pieces in it. My husband didn’t realize it until he had 3/4 of the chicken. He warned me and when I checked mine had raw chicken as well. $45 (plus tip) wasted. I can’t even go back to the restaurant to let them know because it’s later in the evening and we live too far to make the drive. Please be careful ordering from this establishment.

This was my first time there. Unfortunately this was a horrible experience. The food was extremely cold and old. Everything was out or about to be out. The soda machine area was trashed. Things were everywhere. I had a young lady help me that was new and she was like a dear in the headlights. She tried with what little knowledge she had. The burrito is definitely misrepresented and the up sell for the chips and dip is a total rip off. Had I known I would have been paying $5 for a sauce cup and chips I would of passed. The overall taste wasn't great but it wasn't the worst. I truly believe this will be my first and last time with them.

DO BETTER FOR YOUR WORKERS! It was FREEZING cold in this establishment. Come to find out, the heat has been broken for TWO MONTHS. The poor girls nose was bright red because it was so cold in here. The service and food was great, but I cannot believe this company has let these people work without heat. This place was empty when I came in. It is too cold to even be comfortable eating in here. I toughed it out and ate quickly.

Had the KINDEST server tonight ! (Around closing) He was so knowledgeable and caring about my allergies and made sure all the food was still so fresh! The workers here are so kind + freebirds is *chefs kiss*