Freddy's Frozen Custard & Steakburgers

Welcoming when you walk in the door but that’s it. A coworker and I stopped here for lunch this afternoon. We stood there waiting our entire lunch break for our orders and one worker was just repeating himself saying we just had $150 order or something that came in. Mind you there was a lady and her little boy sitting in the corner of the restaurant also waiting and got it when we were about there for 30mins and they had already ordered before we walked in. They should have let us customers know BEFORE ordering our meals that it was going to be an extreme wait. There were plenty of unhappy people all inside with us. This was both of our first time here and we could see them making sandwiches that sat on their prep area for multiple mins before even wrapping. Our fries and tots were cold an

I didn’t want to leave a bad review because the place was not overall terrible and the employees were not rude but my experience was just kinda too ridiculous to let it go so I stopped here to get just a burger and some ice cream on the way home around 8pm (they were closing at 10 the day I went so I stopped by about 2 hours before) me and my partner were the only customers in the whole place definitely not busy we go and order the food (which was literally one burger and 2 ice cream shakes) the employees seemed really out of sync because it took them a while to decide who was gonna get our order before anyone actually came over while ordering gf asks if there are actual chunks of cheesecake in the shake she wanted to get the guy says yes so she orders that for the main purpose of it havin

Love the retro red diner feel, along with the burgers & fries with some delicious shakes to choose from. A clean diner with friendly service. I really loved the cheese curds & those shoestring fries. The seasonal peppermint shake was delicious, fun & festive with crunchy bites of peppermint inside.

I’m not really one to write reviews but this place has driven me crazy. I’ve tried giving this place a couple tries. The wait is crazy long all 3 times. Workers don’t really seem to know what they are doing. Never even say hello. I feel like I’m bothering the workers when I’m there to order food. The one day they didn’t have ketchup or even know where to look for ketchup for fries. The workers that were unfriendly. I’m pretty sure we’re the managers too. I want to like the place, but it’s kind of hard to When all three times I’ve been there have been very poor service in the food is OK

The smoky fry sauce and the fry seasoning are decent. Fries are pretty good. Service was slow and not that great. The custard machine was down and we got burgers with no lettuce or tomato and no explanation why.