Frankie & Dia's Ice Cream and Hot Cocoa

Service was meh. Hot cocoa was pretty basic, nothing special. Got a classic 1652 for $4, they only had small cups so you had to get a small. Received it just with the hot cocoa, no whipped cream or shavings - the whole reason my bf and I got this one. We then asked for what it comes with and the guy working said it doesn’t come with either but he’ll do whipped cream and said it doesn’t come with chocolate shavings (it does, refer to menu I put that’s IN store) and then when we said it did, he said they haven’t had it in 3 years. Why advertise it does then? The whipped cream was just a small amount after having to ask for it (refer to picture taken immediately after getting it). Very disappointing all around. They don’t seem to have much and/or aren’t run well. Do NOT recommend coming here.

This shop was tucked in the corner of an unassuming shopping plaza and delivered a lot more than I was expecting. The entire aesthetic of the place is charming and the decor was festive and cute. They have a selection of unique hot cocoas for the season that all sound amazing. I tried the Merrill Mint as well as the Johnson’s Pong Peanut Butter. Both of them were incredibly tasty and an exciting blend of flavors all executed well. The ice cream they serve is from Crescent Ridge from Sharon, MA which is one of the best locally made ice creams you can get. All of the sundaes and frappes sound incredible and I hope to try them all in future visits. There was one employee working the shop and he was one of the hardest working folks I’ve encountered in awhile. He took the orders, made the foo

The absolute most superior ice cream shop in the area! I love how it is family owned, with high quality ingredients from the decadent hot chocolate to the creamy ice cream. Cutely decorated and extremely well taken care of. Definitely a must try....highly recommended!

Their ice cream is Amazing! So creamy. The young girl working was so sweet. The young man’s as well. Both smiley and friendly. They were putting up a new sign or something when we arrived but they were sure to make a safe entry and exit. Would highly recommend the chocolate ice cream sundae!

Went for an apple sundae and apple cider float for the start of October! They were both AMAZING! The guy who made them was all by himself and got every single order out perfect! It was pretty slammed and I’m appreciate of how good of a job he did , made our night thank you!☺️