Flight Deck Diner

I always stop at the Flight Deck for a lite snack and some cold drinks before I fly out. Denise is a great bartender, very energetic and fun to chat with. She's attentive and efficient. The draft beer is never stale and always cold. For some reason I always get the chicken finger basket when I'm here. They are fun to snack on while I sip booze and read the news. They come out hot, crispy and quickly.

Just fine for a breakfast sandwich. Generous helping of egg and cheese on a nice roll. Overall it was good and the tots were very tasty. They lose a star because even for airport food it's expensive, coming in at around $18 after tip. The bar is kind of uncomfortable to sit at due to how far away the seats are and how there's no foot rest up along the bar. Makes eating a bit awkward. Great service and nice atmosphere.

Ordered from the QR code on the table and paid $57.31, including a tip in advance. Waited 20+ minutes and neither food nor drinks ever arrived. We were then told that the online ordering doesn't work. Asked the bartender to cancel the order and refund my money, and he said he would have to do that from the back office but promised to do so. Never happened, and I'm now in a 3-day text war with the manager to resolve the mess. Eat and drink somewhere else.

Rochester New York 6/17/2024 The Flower/Flour City 11:50am flight out In the middle of this quiet yet busy airport, you will find a retro-styled diner. Playing on the jukebox A real, personal airplane in apple red is suspended over the booth area. The atmosphere is modern meets old-school with large comfortable booths; not the things in Denny’s where you sit down and the seat sags into a hole you can hardly dig yourself out of, especially after a hearty breakfast. Bonus, there was plug for my laptop at the booth. Yay! The tables and floors were clean as if it was just opened vibe. The restaurant was self-served from placing the order to paying the bill, yet my food was delivered with a smile The menu has a few options so don’t expect variety but it caters to a specific branding. I order

The people in the kitchen work hard and the food was good, but the SERVICE IS TERRIBLE. The one old guy kept on complaining about how he was the only one serving. One big attitude. They should fire the trumpeter and hire a couple of happy people. Next time we’ll go to Subway!