Five Guys

So disappointing. $5 for hardly any fries. I am a lifelong customer of Five Guys. I grew up in Virginia and went here often with my family. We loved this franchise because of their delicious, high-quality burgers, and their HEFTY portions of fries. I ordered a burger and a small fry to share with my toddler tonight. I considered paying the extra dollar for a regular fry, but remembering how large the portions were, I figured a small would have been enough for me and an 18-month old… WRONG. The fry portion I got tonight was pitiful. I was shocked when I opened the bag to see a tiny cup and a small handful of fries at the bottom of the bag. Why charge $1 less than a regular for such a huge difference in fry size? Not to mention, a significant portion of them were flat and crispy, like cardb

Always the best burgers. Fresh never frozen meat. And they disclose the area the potato’s are from. I think that sets them apart from many other places. They’re definitely a little more expensive than some other places, but worth it. This location is always clean and people very friendly.

It's happened to me 3 times now because I always order a bacon cheeseburger and the guy at the register puts "little" on it. He's intense because I take the kids to eat there and he puts whatever he wants on the order.

I’m writing to report an issue I experienced on Saturday night at your Taylorville, Utah location. According to the posted business hours, the store should have been open later. However, when I arrived around 9:30 PM, the location was already closed. I made the trip specifically based on the listed hours, so this was frustrating and a waste of time. I also took a photo showing the store closed early, which I can provide if needed. I normally enjoy Five Guys, but closing well before posted hours—especially on a Saturday night—is unacceptable, particularly given the premium prices your brand charges. Customers plan around your hours, and situations like this hurt the overall experience. I’d appreciate this being looked into and would expect appropriate compensation (such as a voucher or c

These five guys are not playing around! Having not eaten a burger in several months, this was the first burger place I thought of to break such an evil fast. The staff was super on top of all the orders, and it was amazing how diligent and precise they were in crafting my bacon cheeseburger. Got to get those fries Cajun style and slather everything in fry sauce! This is the way!