Five Guys

We just ordered 2 burgers for $25 from here. Got home and they are completely raw! I called the store and offered to bring them back to get replacements and they told me they couldn’t help me. I needed to put in a new order for it, and call corporate to request a refund. My child took a couple bites of it and told us it tasted weird before we realized it was completely raw and cold. Great customer service!

Poor service, consistently wrong orders. We went to Five Guys a few weeks ago and the manager completely forgot to put sauce on my husband's burger, so when we saw that after we took the burger home, we called and asked for it to be remade or some kind of compensation, because we didn't have that kind of sauce at home and it really makes the burger. It was handled well and professionally. We got lunch again today, and not only did it take 13 minutes to get our food with only one other customer in the store, he was missing half of his sauces on his burger again, which we have a picture of. There was also insufficient bacon on my burger, and our fries were not full, and were very unevenly salted. We know the sauce didn't just soak into the burger, because the light amount of sauce was still

Okay absolutely hands down the best place to get a fresh made Burger in Rexburg they always always pay such good attention to handcrafting the Burger exactly as you order it I got the bacon cheeseburger with mushrooms grilled onions jalapenos lettuce and tomato and oh my gosh absolutely knocked it out of the park... my son got their hot dog with pickles and ketchup and they just killed it... their french fries are always always delicious and I can't say enough about the staff they really put their heart and soul into making sure that your order is perfect!!! if you haven't tried this restaurant you need to... the only thing I wish they could do is make Christmas dinner... Because of the attention to detail the perfectly handcrafted Burger and the awesome staff is why I'm giving a 5 star ra

We had some food delivered for a few guys at work. Two burgers came as ordered, mine and another coworkers burgers had no patties! We tried calling a few times but the line was out of service. Fries were good I guess…

I've loved five guys since I was a kid and this one is great. I feel like the burgers are getting smaller, but maybe that's just me. You still get loads and loads of fries, the staff are nice, and for the quality it's really fast, about on par as cheaper, junkie fast food places. Yeah it's greasy and unhealthy, but you're not coming to five guys for a salad. Don't forget to grab some peanuts 👍