Five Guys

I am a long-time customer at the Potomac location and I usually order a Large fries. Over the past several visits, the portion size has been noticeably smaller compared to what I consistently received in the past. I asked in-store whether the Large fries portion had changed and was told there was no change, however the actual serving size no longer matches my previous experience at this location. I wanted to share this feedback because Five Guys has always been known for generous fries, and this reduction is very noticeable to regular customers. I hope the portion standards at this location can be reviewed.

I always get carry out by it's consistently the best. The fries are always hot, the burgers cooked perfectly to company standards and yeah, the staff are friendly and polite.

Saturday 11/22/24 update: raw fries again. I'm done giving them chances. No more five guys for this house. It's a shame. Thursday night I would've given them a 5 star for food, today (Saturday at lunch time), I'd give them a zero. Both times ordered through GrubHub. Today the fries are nearly raw, they're so under cooked and the burger is just meh.

This place is the best Five Guys I've ever been in. Iris and all other staff are always nice and kind to their customers. I've got great moods and energy every time, whether I dined in or picked up. They are not only serving delicious foods, but they are also serving happy energy to customers. Can't wait for the next visit.

This is a decent location for Five Guys - conveniently located in Potomac shopping area. The restaurant is cozy and does have a few tables near the entrance for outdoor seating. The location is also busy during meal times and are open until 10 PM on most days. The staff is friendly too and helps you with the order if needed. Service is quick too and we have been able to get the food within 5 minutes. They do give you a hard time on getting more napkins for some reason! The food is good - like other Five Guys. There is also a sack of peanuts waiting by the ordering counter that guests can dig in to while waiting for the food to arrive. It's always fun to crack open peanut shells and make a mess when you do not have to do the cleanup later! Our go to items are of course the burger (with c