Five Guys

The food got a 3 because everytime I am there, the fires are burned. By burned I dont mean deeply, but more so they are overcooked. I know someone that used to work there and they said that there is a meticulous process that goes into making the fries to prevent them from being over cooked, and to make them come out the same everytime. That’s why I really don’t understand why they overcook them everytime.

My first Five Guys experience was here and I loved it so much I went back the next day. The veggie sandwich was delicious and they gave me a generous serving of fries. The staff were friendly and helpful 😁 Do yourself a favour and get a sandwich from these guys. I also liked how they have a display board that tells you what farm the potatoes are from that become your fries. Great job Five Guys 👏🏽💖

⭐ One Star – Unprofessional and Disrespectful Service I stood at the mobile pickup counter for nearly ten minutes without a single acknowledgment. Several employees repeatedly shouted order numbers, yet not one could take a second to greet me or check if I’d been helped. I finally had to interrupt someone just to be noticed — only to watch as a woman of Hispanic descent behind me was immediately acknowledged while I continued to be ignored. It was belittling, frustrating, and completely unnecessary. The lack of urgency, respect, and basic customer service was unacceptable. If this is how Five Guys treats paying customers who follow instructions, management seriously needs to review and retrain their staff. Absolutely disappointing experience.

I had found hair in my food ( burger ) and requested a full refund. Never received or heard back from the manager, I called and emailed

This location has the best customer service. Every time I come in, they greet me with a smile. This place prides it’s customers and the food is amazing!