Five Guys

First time ordering here through DoorDash, and unfortunately a very poor first impression. They were out of hot dog buns and asked our driver if we would accept burger buns on the side. We agreed due to limited options. When the order arrived, there were no buns included at all. I called the restaurant and was offered a $10 gift card, which I declined. After an experience like this, I’m not interested in returning. I was also told the DoorDash driver didn’t respond, despite the fact that we spoke with her directly. If a product isn’t available, it should be removed from the menu rather than sent incomplete. Accuracy and communication matter, especially for delivery orders.

As soon as I walked in the door, there was a lady with glasses who greeted me with a smile, and she met me at the cash because I believe she was wiping a table. Once she got to the register, she greeted me again and asked me how I was doing to cut this short. The customer service here was great today. The food amazing. Their was a lot going on in the restaurant with different service people, but overall I love the vibe here from beginning to end. Even the two guys that was making my food was very friendly spoke when the lady upfront spoke and they all had good energy with each other!

Food was horrible. Fries were greasy and cold. Could have read a newspaper through the party and the bun was so hard you could have chipped a tooth. First and last time I will be eating at a 5 guys. Not to mention $40 bucks for 2 people.

I’m always satisfied every time I come. I like that they offer lettuce wraps and bowls for those that don’t eat carbs. Plus I love the peanuts.

Love their burgers. Fries could be better but the burger makes up for it. It's a sentimental place for me and my husband because we first went to five guys in California at the original one and it was awesome! Anyway I will always give them 5 stars