Five Guys

We have been going to this location since it opened. Overall it’s consistent. However, this last time on Sunday the bread for the 3x burgers and hot dog fell apart. The large fry wasn’t large. No Ketchup or malt vinegar was out to use. The resturant super clean and staff was great. All the food was cooked perfectly. They may have had a bad supplier for bread and the fry guy was new? 😂

Got five guys delivered and this was a large fry… just sad. We get five guys because we always get more fry than we need. This is small at least. Then the food delivered was wrong on each burger. Usually great but it only takes once

Good food, LOOOOONNNNGGGG wait times, and the staff kinda makes you feel like ur interrupting their conversation to take ur order. I waited 35 min for 1 order with 1 person in front of me. And then didn’t even receive the correct order. i love the food but this is my last time coming to this location. Tried to give them the benefit of the doubt but have had the same experience every time i come here. I hope they get some better management in here bc it’s a shame incompetent employees are ruining the business :/

BUYER BEWARE!! I placed an order and paid online this evening for my family -- Bacon Cheeseburger, Hot Dog, Cheese Dog and a large Plain Fries. When I arrived at the store to pick up, I was informed that they did not have any hot dogs. After standing in the order line for a refund, I was told that they would only refund my money for the hot dogs because they had fulfilled my order for the hamburger and fries. I cannot think of anything more disreputable than not refunding my entire order for the inconvenience of having to make more dinner plans for the other two people in my family. The guy at the cash register even said that there was small print somewhere on their website that said they could offer only a partial refund even though they had not fulfilled the entire order or contact

I like 5 Guys but the other locations have better service and food. The diner was not not dirty but, tables were not clean off. They gave me cold fries and the wait was long considering they didn't have many customers in the store. I was at 5 Guys on Washington Street and the service was great and they had only 4 people working.