Five Guys

I'm pretty upset that the one day Five Guys had a BOGO sale for their 40th anniversary (2/17/25), the Hanover store disables the app so you were not able to order to get the discount. Every other Five Guys store on the locator had the app turned on. Keep in mind the discount was for online orders only, so without the app you were not able to get the BOGO deal. I can't remember Five Guys ever having another promo offer, so this was a big deal to me. I was really excited and made plans to grab burgers for the family. I tried ordering multiple times between 5 and 8 pm. I noticed a few people also complaining about this in the local face-book group, so this was happening to everyone else that was looking forward to this deal. A few of the complainers were mom's, so there's a bunch of sad k

Me and my wife had an absolutely fantastic experience at 5 Guys, thanks to the exceptional service provided by leader Jessie and staff member Ethan. From the moment we walked in, we were greeted with warmth and genuine friendliness that immediately made us feel welcome. Jessie, as the leader, demonstrated remarkable professionalism and attentiveness. Their leadership was evident in the positive atmosphere created by the team, and their proactive approach ensured that every customer felt valued and well taken care of. Ethan, in particular, went above and beyond in assisting me with my order, patiently explaining the menu options and making sure I got exactly what I wanted. Meanwhile, the quality of the food was simply top-notch. The burgers were fresh, juicy, and cooked to perfection, and

For this being the cleanest five guys ive been in its certainly the worst. First time ive gotten a straight up to raw to eat burger. Think you forgot to cook the other side of the patty kind of raw. Not to mention straight fatty undercooked bacon. Then when I try to get a refund its a nightmare. Just avoid the hanover five guys take the drive and go to westminister or something.

100% my favorite place to get a bacon cheeseburger! It is a little pricey, but ya get what you pay for, a huge burger and a lot of fries, especially if you get the large, which can feed at least 3-4 people. Can't wait to come back!

Fast and friendly service. The Supervisor on staff during the times that I go makes sure he is assisting customers. Never have I had an issue with my order being incorrect. This location is the best I have been to.