Five Guys

The place is so clean and the workers are working so diligently. It’s pretty packed considering it’s a Friday but the are getting people in and out very impressively. I’m very impressed with this location. It took them 5 minutes to get me situated that’s really good. When I got my food it was of course hot. I love hot fries!! My burger was so good! I had bacon cheese A1 steak sauce and jalapeños. This is my new favorite location. Thank you for satisfying my craving!!

The food was okay the service was excellent end the atmosphere but the pricing! Come on now 24,.36 for three hot dogs? But I know I should have looked at the pricing but when the cashier said $24 36. it still didn't dawn on me and where I parked at you had to walk around to the front of the building to enter this place is not for anyone who's trying to save money on a budget

Impeccable customer service from start to finish. The staff was friendly, attentive, and efficient, making the entire experience smooth and enjoyable. The food was fresh, hot, and absolutely delicious cooked perfectly and packed with flavor. You can tell they take pride in both their service and their food. Consistently high quality, well worth it. I’ll definitely be back.

Customer Service is KEY to any business. You failed!! I placed an online order pulling in to the parking lot- waited 10 mins- it said my order was ready. I walked in gave my name- the employees said I just got to add your fries & drops them. (great I love fresh) He hands me the cup for my drink. There is a line a the register. Thinking glad I avoided that WRONG- fries come up & they serve them to the other 7 orders they just got & not mine because they do white tickets first not yellow. I had to wait another ten minutes for my fries. That is utterly ridiculous & awful customer service. Leaving me waiting to serve people who out there orders in after me. Why offer online ordering & tell me it’s ready. Some processes need improving!

Five Guys in Douglasville Delivers! I'm not a frequent burger eater, but when I get the craving, I know where to go: Five Guys! Specifically the Douglasville, Ga location is always a great experience. I was particularly impressed by Isaiah, who was working the front solo. Despite juggling the cash register, the grill, the fries, and greeting customers, he maintained a friendly and positive attitude throughout my entire visit. It's clear he's a hard worker and a real asset to the team. The food, as always, was delicious – exactly what I expect from Five Guys. Thanks to Isaiah and the rest of the crew for a fantastic meal! Ciao 🌺