Fireside Kitchen

Got right in it was not busy. We ordered two prime ribs however when the food came out, one was a steak and one was a prime rib so we had to wait for them to get the other prime rib well the other one finished more than half of the meal Never got service to ask me if I wanted a drink, never was checked up on until the very end had to wait so long for the food yet nothing was offered for compensation or apology made for that inconvenience. Absolutely not good service. The only thing that made up for it was the prime rib was delicious. The prime rib couldn’t have asked to be any better, so very happy with the meal itself, even though the serviceand attitude was not good. We didn’t have to wait to get a table, but we sure waited for food.

This was the absolute worst Prime Rib (or steak) that I have ever had the displeasure of tasting in my entire life. It tasted like a cheap combination of dry ham and beef jerky. The carrots were still living and breathing, they were not cooked. The potatoes were dryer than the Sahara. The espresso martinis tasted like sewage with chocolate sauce. My wife thinks the Prime Rib tasted like old leftover meat from the garbage. The service was meh, but the food was other worldly awful. Save your money for the slot machines, you’re better off even if you lose all your money.

Great ambience. Quick service. Quality drip coffee. Music in the air. I got a simple breakfast with side of biscuits and gravy. 6 dollars for a biscuit and a cup of gravy. Tasty but expensive. That's where the praise ends. I witnessed 3 people send their orders back for being too cold, undercooked etc. The food was sub par. I ate there twice but it was the only early morning option at Ameristar Black Hawk. Staff were friendly, Joseph, and helpful. But other staff seemed to bemoan their jobs. Seemed a little under staffed. There was a robot that was entertaining. It delivers food to tables with limited success. Minding that robot has to be a pain. The Americano seemed to be Folgers instant. Same flavor. Nothing espresso about it. Sadly, one of the only options. It suffices in the food

My husband and I really enjoyed our breakfast here! The service was slightly slow at first, but our server Q checked back on us multiple times and was very personable. The chicken fried steak and pancake were stand outs. We won't hesitate to visit again!

Had a burger because it was free (penn cash) so the price was right. It was sub par. Lettuce was wilted. Bottom bun was soaked. The rest was ok. The salad needed to be chopped up more. Cucumbers had the centers cut out?? Why?, not sure. Pickes tasted weird. Dressing was good. My MAIN reason for always staying/coming to Ameristar is the Eggs Benedict at Fireside. For walk-ins, the breakfast menu was cut to 3 items (not good). No more eggs benedict. But they do still have it on the room service menu. It was just not hot by the time it arrived. But, glad I asked for extra hollandaise, because the amount they put on was not adequate. Lastly, they said it was a long wait at the restaurant (dinner) even though there were many empty tables.....not enough servers. The Penn app is TH