Firepan Korean BBQ and Bar

I went to this location yesterday for lunch after having gone to the gym, I was famished, hungry and tired and thankfully, I was greeted as soon as I entered. I was seated promptly and served as soon as I sat down. When I was met by my waiter who was really good and informative, I made my selection to choose option C for my all you can eat lunch. As I was cooking my food and eating my now second serving, I found a long, blonde strand of hair in my food, I called my waiter over and immediately asked for the manager as, 1. I already ate a good portion of the food brought to me. 2. I have locs. 3. This was loose hair. And 4. My locs are black. No blonde hair in site. The manager came over, apologized and then told the waiter to tell me that a “discount” would be provided, when honestly, the w

This place is a chain and many ways feels very packaged. I thought the food was pretty good and they changed out our barbecuing a lot because they would not provide any oil. I would say this is Korean barbecue made for non-Korean they had an option of all you can eat with three different levels and they also had à la cart you could order as well. Yes, I think the meat was very tasty, but not yet very traditional.

The restaurant was half full when we entered. We were quickly taken to a table where there was gas grill for us to use for BBQ. We had the AYCE package A, and the food was pretty good. However, we noticed that our server had large number of tables that he was servicing and noted that it did cut into the time for our meal (we could order as much as we want from our selection as long as we can get the waiter's attention, which was hard since he had at least 5 different tables.) The sad part was that after an hour, several other employees came out (either to clean the tables or to hang around other tables) which made us wonder why our server was the only one working. And he worked very hard since others were just as hungry as we were.

Zane, our sever, was AWESOME. As we sat down, I noticed something intriguing on the activity sheet/word search. Why was "robots" there? By way of explanation, Zane surprised & delighted us, when a robot then came to the table to visit. SO COOL!!! Zane's insights, recommendations, food prep, friendliness and service were incredible. Highly recommend. Thank you Zane, for such a great and fun family outing to start the year.

Great experience at this Korean restaurant! The food was delicious and everything came out fresh and flavorful. The service really stood out—Lucas took great care of us and made sure we had everything we needed. He was friendly, attentive, and checked in at just the right times without being intrusive. His positive attitude made the meal even more enjoyable. Definitely recommend this place, and if you get Lucas as your server, you’ll be in good hands!