Firehouse Subs Orangeburg

We came in 45 minutes before closing time. Chairs were already on the table and we had to search for someone to take our order and they weren't happy to see us. The guy who did mumbled and was very hard to understand. Other people had to wait while he did something on his phone. My husband asked for grilled onions on his meatball sub but they didn't put them on it. Sandwiches were ok. Tea was already put up. If they're going to be open until 10 they need to be ready to take orders and we shouldn't have to take down our own chairs to sit. If I hadn't been to other Firehouse restaurants and know this isn't the norm I wouldn't be back.

Restaurant was very clean and organized.Tables were wiped down and trash cans were empty. You were greeted by the staff when you walked in and staff was very helpful when placing your order. Food came out in timely fashion and very well prepared. I would recommend that you try this Firehouse subs if you’re in the area.

I ordered my sub sandwich, and it was delicious. The cashier actually went around the counter and showed me how to use the self-service kiosk. Im wasn't familiar with these machines. She was patient and polite. My first experience at going to this restaurant was very pleasant, and im happy with the food it was delicious.

If employees were more focused on their work and not cursing every other word, maybe they wouldn't have messed my order up. When I asked about something with my order nobody could answer but they thought it was funny. The one who fixed my order didn't apologize or anything. Slack, I would rather make the drive across town from now on.

My sub definitely wasn’t what was advertised. It was supposed to be on a garlic roll and the pepperoni was supposed to be cooked. Quite disappointing. Service was subpar. Shouldn’t have to figure out where to order. No one was at the register. You had to order at the pick up window