Firehouse Subs Old Alabama

The new owners are friendly, the food is fresh, & the orders are accurate. It's cleaner & friendlier than it was under the previous owners. The new owners kept everything well stocked.

I ordered a large and medium pickup sub today and only got two mediums. Very disappointing, don't appreciate not being able to trust that an extra charge will be honored

Awful food aweful service NEVER COME HERE!!!!! Edit: it didn’t feel that way at all as you didn’t mention that it was a missing utensil, yes also we had said that you didn’t give us subs with everything that was supposed to come on it and you gave us cold subs on top of that while not mentioning any of this before we had checked out. Additionally, you were very rude on the phone. you quite literally told us you were in the business of making money, not pleasing your customers so I do not feel like this issue has been resolved.

Love this place, I used to go there all the time, then stopped for awhile, now I'm back because it's so darn good! Must be because of the new owners. I'm addicted!

Store doesn’t follow operating hours. This store is supposed to close at 9pm and at 330pm the doors are locked and there are employees inside. Staff is rude. Won’t waste my time coming here again.