Firehouse Subs North Central Expressway

Newer review: My older brother is in town so we decided to let him try out a sandwich from Firehouse subs. He liked it! Kids enjoyed it too. Older review: I have not been to a firehouse sub since pre pandemic days. I did not know about this location until today. There was a promo to buy a sandwich and get another free if your name starts with the letter BR. So I came fairly late at night and the manager was really kind and patient with me. The store was really clean. I assumed it was brand new but it's been around for a year now. I did not eat at the store but the sandwiches were delicious when we ate them at home. We will definitely be back for more sandwiches.

Most of the tables we’re dirty there was no napkins on either holder. The area to serve beverages had paper straws everywhere and the machine was not well kept up with. There was water on the floor as if somebody had dropped some sorta drink and no sign of precaution much less cleaned. It was very unpleasant to experience this as a first time client walking into this location. I’ve read the reviews for this location as I posted this and realize it’s been an on going situation about cleanliness with this location and nothing seems to change. Clearly the staff has miscommunication or simply don’t care for the customers!!!

I can only assume this is a franchise location, as the cleanliness and the tidiness of the restaurant is poor and not what I have experience in the corporate own locations I have visited. Both men's and women's bathrooms were filthy with overflowing trash and dirty toilets that my kids wanted to go to a gas station for the restroom. Additionally the drink fountain area was a mess too, and it looked like it hadn't been cleaned in months with splatter stains, and even bits of food on the ice dispenser, that being said there was no ice until a guest requested it filled. The overall appearance of the location gives the sense that cleanliness is unimportant to the owner, which is pretty sad given the location isn't all that old. The one bright spot was the individual working, he was very nice.

I love firehouse so much but I came here last week, on Wednesday night and was sick with food poisoning for days after

Our subs were fantastic and we will be visiting again soon!