Firehouse Subs N. Woodland

The folks at this Firehouse Subs are very friendly. I love how the dining room is decorated. Good fast service. Plenty of parking to the side of the building.

this place used to be a staple of mine, i have racked up rewards points and it was one of the only things i wanted SO badly after having my daughter. to say the quality and service has gone down would be an understatement. i’m leaving this review after spending over 30 minutes trying to call the store about my delivery order that was not only incorrect but was missing more than half of the items. the mailbox is full, it just rings and rings. i understand mistakes but no drinks or chips and my sandwich is completely wrong? very sad to see you go this way and all around disappointed.

I’ve seen the advertisements, so I had to try the French dip, when I opened the bag at home, I was so disappointed, just so disappointed. Couldn’t find the cheese or onion, and there was no au jus. I had never been there before and not likely to go again. Meat had a good flavor. Could I get au jus delivered, I cannot get back out to the place.

Usually service is good here. We did a online order at 8:25pm on 1/9/26 and picked it up at 9:25 pm got home and found the whole order(5 subs) totally wrong nothing was right. Called to get order fixed but the kids that were working that night kept picking up the phone won't say anything and then hang up . I called 10 times each time they picked up say nothing . I had to talk fast to get out why I was calling before they would hang up. Few times they let me say everything then when I asked if I can come up to get my order fixed they hang up. Was so unprofessional and rude and waste of money the subs were terrible.

I have been to this location twice now And they have not made sandwiches to my liking on either occasion. The first time I asked for no cheese but I got cheese anyway. The second time I ordered an Italian sub which is amazing.If you get in orange city , but not so much here.