Firehouse Subs Mission Bend

I ordered some deluxe cold cut sandwiches for a party. They were packed in a convenient platter box and ready for pick up exactly as I specified. Turns out I ordered too many sandwiches, so I’m eating the leftovers. I’m on DAY 3 and these sandwiches are still good and tasty!! I had a positive, stress-free catering experience 👍

Ordering online is a bad idea. Any issues with the order and GOOD LUCK fixing it or getting a refund if you ordered online. Basically, "Once we make it we're not responsible for it." (Yep, literally told me that) The online support is fake I'm convinced. It's run by a business called Gosimplr which only has a Facebook presence. The chat is a bot that just says they'll contact you. Then they close your ticket. Somehow the management at the restaurant is incapable of actually refunding anything wrong. Quite the bad experience online. Never had issues in person though.

That new Thanksgiving turkey they brought back is not the same as the old one they had.. WARNING:⚠️ DO NOT GET THAT SANDWICH it’s the nastiest thing someone could’ve thought about putting together it’s not lithe same. I spent 16.76 on a 6inch sub the cash register person didn’t tell me that the combo price was not included to the pricing they have on menu it say 10.79 doesn’t even have a combo price underneath it or to the side nowhere first of all! Never again never again! I want my money back NOW I don’t give a damn how long it take I want my money back the biggest waste of money in my life. They refused to give me my money back store had no signs of no refunding I never heard of a restaurant not refunding someone’s money! This location is the worst I’ve been too! Just overall in general

Their sandwiches are clean, well-made, and the make have a smiley face on them. They’re fresh, tasty, and you won’t be disappointed if you try them.

Dear whoever is in charge: Please tell the “person” (guy? Girl? IDK the one always wearing a mask.) To change their gloves more frequently??? Took our order, made food, back to handing cups etc, back to handling food, without changing their gloves. Who knows how long since washing hands / fresh gloves.