Firehouse Subs Little Elm at 423

The service is AMAZING! Best service I had this year and I’m not exaggerating West was great there super funny really kind and made our food fast! Give that man a raise! And the food was phenomenal!

Service was great, sandwiches came out quick! If you haven't tried Firehouse, definitely go in and try the hot sauces! They are all labeled with spice levels, the honey ones were great! Tried the thanksgiving sandwich, literally tastes like a thanksgiving meal! Also got an italian, was amazing! Would recommend checking it out if you are in the area!

The worker West was really good. He had relatable, charisma, and the price was good too

First time here. Ordered a large smoked beef cheddar brisket. One guy shows us what comes on it for free, so we say ok but wife doesn't want mayo. He says ok. We get it to go so when we get home n open the box all it was was the meat on untoasted(?) wheat n some BBQ sauce. No cheese, no lettuce, no tomatoes, no onions, no whatever was on their cubed guide, but they got the no mayo right. It was BARE. Who orders a $16 sub with no toppings?? Nobody! Also, the guy who took the order had 2 others make the sub n either he didn't tell them, they forgot or they didn't understand (looked Hispanic). Not sure if I heard any interaction between them but wasn't focusing on them anyway. I normally go to Subway bc i like that the person taking the order fixes the sandwich n you see the toppings go on n

wesley, ernesto and alfredo were amazing. first time coming to firehouse and the guys made the food great and the customer service was beyond amazing 😭