Firehouse Subs Ft. Smith

There was an issue with the app. I sent in my order and received an email confirming my order and my bank account was also charged but the order never made it to the location. The staff was welcoming and amazing. They verified everything, confirmed with their manager and fulfilled the order right away! Was perfect customer service!

I am a diabetic and my blood sugar was dropping dangerously low, I love firehouse and we were near one so my husband stopped. We walked in at 8:48 which was clearly a massive problem as the guy literally rolled his eyes and looked at the clock then at us. When we got ready to order he made it abundantly clear we were not welcome to stay and eat there. Half way through ordering a lady came out with a worse attitude, reaches over him and starts messing with the computer refusing to acknowledge us. They make the sandwiches and we both say "thank you, have a great night" to which both blatantly ignored us, refusing to even look at us. We leave, with time to spare, they turn the lights and sign off 2 minutes to 9, then leave the door unlocked and some lady goes in and they all stand there chatt

I ordered a medium club on a sub without the bread and I paid the $5 extra for double meat. I thought this was clearly a mistake so I went back in and they said, yeah that's 8 ounces. You're going to have me pay $15 for a small bowl of meat? 0/10 going to Walmart to get more meat for less from the deli.

Caribbean turkey sandwich is sooooo delicious 🤤🤤 make sure to add black olives and tangy BBQ sauce...I always have a good experience their young employees are very respectful & friendly...rare in alotta restaurants 💯

The Thanksgiving sub is sooo delicious 😋 update they literally never have the gravy. It's almost like they just don't bother ordering any for their store