Firehouse Subs Brentwood

So I just came from eating here and honestly I’ve always enjoy coming in to eat here. But today there was a tall man seemed like the manager he was on the register and took my order I asked for 4 water cups I had 2 kids with me and wanted 2 for them and I honestly filled them up with soda instead of water. Which I get it’s for water but I did not want big cups for my kids either way my mother paid 3 regular cup drinks for sodas. Whenever the same guy called my name he literally scold me over the water cups and said if im going to order water cups he expects me to use them for water due to the machine being expensive and said if it happened again he can deny service to me. Honestly i didn’t even say anything back I was in shock I didn’t even expect someone to go off on me for some water cup

My Firehouse Subs experience was great. My food tasted great and was customized exactly how I wanted it to be. I was also impressed with the speed of preparation of my order. When I showed up, my order was ready so it was a quick and efficient process.

Open sign still on, it’s 8:45, I walked in and a young lady shouted closed. I just looked at her and said excuse me, “we’re closed” was repeated. They need to change the hours listed on the website if they are going to close earlier then listed.

Pretty average sub shop. Television inside with plenty of seating. Parking is definitely an issue, as they heavy populated retail area, with several businesses around them.

The staff were super nice and welcoming! Also, the staff member Lo was amazing! Give her a raise! I will be returning! (: