Firehouse Subs Austell Promenade

The staff here is always friendly and the orders are accurate. The food is tasty and is a good alternative to all the usual burgers.

My husband and I are weekly diners and only have good things to say about this location! The staff is so nice, welcoming, and friendly and the sandwiches are always on point. 10/10 will always recommend!

Excellent customer service. Fast friendly staff. The food was delicious. We both had a large sandwich. Its a foot long. Very filling. The pricing was reasonable. My new favorite place to grab a sandwich. Its soooo good. Better than the other places I've been a gazillion times. Its more meaty,than like eating a salad sandwich. Just enough lettuce and veggies. Perfect in my.opinion.

The little girl that was there on 1/31/26 at 6pm, had the absolute nastiest, horrible attitude. Rolled her eyes at me soon as I walked up to place my order. Never have I been treated like crap at a firehouse subs. Company needs to do better in hiring these lazy people that don’t want to work

I ordered a sandwich at 9:30 - 9:45 ish it was 3 guys and a girl with braids. One guy was sweeping the girl was making the gentleman who was sweeping sandwich which leave the two other gentleman. They made my sandwich on white bread when I asked for wheat no biggie I was still polite. Fast forward to me finally getting home its whole plastic in the middle of my sandwich. That’s so disgusting and down right low down. I had a long day why would you intentionally put plastic in my sandwich when I didn’t do anything to deserve that. I’m not understanding and very appalled that anyone would do that to some one’s food even after being polite in regards to them messing up the first sandwich. I’m so utterly disgusted. I had to throw my sandwich away after spending my hard earned money. This is rea