Firebirds Wood Fired Grill

A friend took me out for birthday happy hour after 2pm. It was empty when we got there but then it picked up. Our server, Amalie (I apologize spelled your name incorrectly) was amazing!!! She remembered and i remembered we were there last year. Same server and same amazing service. The drinks were great and appetizers good. Next time I will try oe of the regular meal on the menu. Back to our server. So friend ordered cheesecake dessert for me and to our surprise our server brought extra samples of the cheesecake with candles. Will be there again. 🥰

What I ordered vs what I received. My party all received their food about 30 minutes into our brunch, I was told that they ran out of biscuits and my food would be another few minutes. I then overhear a staff member tell the table next to us that “someone was running out to get more biscuits” and it would be another additional 5 minutes for biscuits. This didn’t make me feel confident, because what kind of store bought biscuit would I be served? When my meal came out, I knew this was a canned biscuit from the grocery store - no gravy, no potatoes, no pickled onions, just a canned biscuit with burnt sausage on a plate. At this point, my party had finished their food, it was 50 minutes into sitting down and I was over it. I advised my server and who I can only imagine was the manager, who we

Ava Marie was absolutely fantastic!!! Extremely knowledgeable, kind, and great recommendations. Her service standards were above and beyond. We will DEFINITELY be going back as the food was as excellent as the service. Started with the Philly Cheesesteak Egg Rolls per her recommendation, PHENOMENAL. So crunchy, it felt like home. I got the 9oz Filet & Shrimp, while my husband got the Aged Ribeye. We got the Big Daddy Chocolate Cake and Big Daddy was ecstatic when that plate came out. Thank you for a wonderful night and look forward to coming back soon.

Our server Carlee was absolutely amazing! Despite an issue with the temperature of our steak, the team at Firebirds — especially Carlee and the GM — were more than accommodating and truly turned it into a great night. We completely understand that things can happen on such a busy evening, but the dedication and care shown in resolving everything and meeting our needs was exceptional. Because of that level of service, we will definitely be back.

Always 1 of my fav spot for lunch..super luv the location and the atmosphere is great...very friendly staff....wait-time for your meals however needs improvement 😉