El Pollo Loco

Santa Ana, CA · Mexican restaurant

Rating
3.7/5
★★★★☆ 3.7
Reviews
20
Rank in Santa Ana
#318
of 739 restaurants
City Percentile
26%
rating percentile
Address
El Pollo Loco, 101 S Harbor Blvd, Santa Ana, CA 92704
Phone
(714) 839-3498
Website
restaurants.elpolloloco.com/ca/santa-ana/101-s-harbor-blvd?utm_source=gmb&utm_medium=yext
Status
Closed · Opens 10 AM

El Pollo Loco is a restaurant located in Santa Ana, CA. It is one of 739 restaurants listed in Santa Ana. Its 3.7-star rating is slightly below the Santa Ana city average of 4.2 stars. There are 10 photos associated with this location.

About El Pollo Loco

While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The... More

Hours

Saturday10 AM–10 PM
Sunday10 AM–10 PM
Monday10 AM–10 PM
Tuesday10 AM–10 PM
Wednesday10 AM–10 PM
Thursday10 AM–10 PM
Friday10 AM–10 PM

Customer Reviews

★★★★☆ 4.0 Jose Leiva · Dec 2025

I recommend the double chicken tostadas they are absolutely the best. It took a while longer to get my order but the place was busier than usual. Their dinning area was clean.

★☆☆☆☆ 1.0 sss sss · Apr 2023

This place is always a let down. I had some great pollo loco by mile square park last week and decided to get some today. I got it at this place because it is so close to me. This place is awful. The avocado salsa was basically water. They did not give me the dressing for my salad and the chicken was dry. Go to Fountain Valley location. This place is not good at all.

★★★★★ 5.0 gerardo Aleman · May 2025

Parking lot little bit small , other than that food was delicious 100 % recommended want to mention a lady working front counter she is very nice and sweet , always helping costumers , if I don’t mistake her name is Maribel and Carlos good team .

★☆☆☆☆ 1.0 Joerodgers · Feb 2026

The staff here sucks the cashier really couldn’t give me the food by the drive through instead she told me to come pick it up inside. Extremely frustrating

★☆☆☆☆ 1.0 Itritia Lewis · Jan 2022

This is absolutely ridiculous. I waited 20 minutes in the drive thru line for an original pollo bowl but received this mediocre bowl with very few pieces of chicken. WHAT were they doing in there, what took them so long. The cook definitely wasn’t preparing or checking my order to ensure customer satisfaction. With ONLY 2 people in the drive thru and it wasn’t busy inside either. This is completely unacceptable. I will be returning tomorrow and requesting a refund. Areli was VERY nice. That was the only positive thing about this visit.

Accessibility & Amenities

✓ No Contact Delivery ✓ Delivery ✓ Drive Through ✓ Onsite Services ✓ Takeout ✓ Dine In ✓ Lunch ✓ Dinner ✓ Solo Dining ✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Wheelchair Accessible Seating ✓ Comfort Food ✓ Healthy Options ✓ Late Night Food

Services

Mexican restaurantCatererChicken restaurantFast food restaurant

Top Restaurants in Santa Ana

NameRatingReviews
Trendz Street Cocina★★★★★ 5.020 reviews
J&J Documentos Legales★★★★★ 5.020 reviews
Dulces Sabor Colombiano★★★★★ 5.020 reviews
besa | JUST OPENED!★★★★★ 5.020 reviews
La Milpa Cafe★★★★★ 4.920 reviews
Kabo Kitchen★★★★★ 4.920 reviews
Cham Korean Style Food★★★★★ 4.920 reviews
Findi Coffee★★★★★ 4.920 reviews
Fat of the Land★★★★★ 4.820 reviews
Corazón Coffee Bar★★★★★ 4.820 reviews

This listing is informational. Contact the business directly to verify credentials, services, and availability.