El Pollo Loco

North Hills, CA · Mexican restaurant

Rating
4.1/5
★★★★☆ 4.1
Reviews
20
Rank in North Hills
#21
of 69 restaurants
City Percentile
37%
rating percentile
Address
El Pollo Loco, 9522 Sepulveda Blvd, North Hills, CA 91343
Phone
(818) 891-8383
Website
restaurants.elpolloloco.com/ca/north-hills/9522-sepulveda-blvd?utm_source=gmb&utm_medium=yext
Status
Closes soon · 10 PM · Opens 9:30 AM Sat

El Pollo Loco is a restaurant located in North Hills, CA. It is one of 69 restaurants listed in North Hills. Its 4.1-star rating is slightly below the North Hills city average of 4.3 stars. There are 10 photos associated with this location.

About El Pollo Loco

While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The... More

Hours

Friday9 AM–10 PM
Saturday9 AM–10 PM
Sunday9 AM–10 PM
Monday9 AM–10 PM
Tuesday9 AM–10 PM
Wednesday9 AM–10 PM
Thursday9 AM–10 PM

Customer Reviews

★★★☆☆ 3.0 Lisa Smith · Apr 2024

This location is really busy and not a lot of parking. The food was fresh and hot. Try the new street corn pollo bowl it’s pretty good. The green salsa is hot but tasty. Seven out of ten recommend. The location was clean and staff was professional.

★☆☆☆☆ 1.0 super sonic · Feb 2024

Only for the convenience of this location being close to work I am dining in today but prefer takeout from this location. Food is always fresh and ready but the staff is not friendly at all. Lots of attitude and customer service is not on the menu. The atmosphere is disappointing today with dirty floors sticky table tops ,food still on many of the tables. I would highly recommend this location for takeout only. Today I ordered chicken nachos which for the price were delicious and economical.

★☆☆☆☆ 1.0 cats 4life · Feb 2026

HORRIBLE. I absolutely hated this. They always mistake every single time, the chicken is always overcooked and dry: it's absolutely a catastrophe. And the salad, they don't even put that much dressing necessary, infact sometimes they don't put it at all. I have to check in my order bag since sometimes they forget things.

★★★★★ 5.0 Agronskey Hooper · Aug 2025

I went here several years ago, as I have a long time Friend who lives nearby, before I moved out of State, and I thought it was AWESOME. The parking lot is a mess, as are postage stamp sized shopping centers throughout Los Angeles. The location was busy, though the professional staff served us quickly. Also the 'Goodie Bar' was well stocked. I enjoyed my visit tremendously.

★★★★★ 5.0 Andrew Miranda · Dec 2025

The chicken at this location is toppppp notch, always flavorful, always juicy, always a convenient place for take out. Coupling the chicken with the green salsa, uuuufffff mad good!

Accessibility & Amenities

✓ No Contact Delivery ✓ Delivery ✓ Drive Through ✓ Onsite Services ✓ Takeout ✓ Dine In ✓ Lunch ✓ Dinner ✓ Solo Dining ✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Wheelchair Accessible Seating ✓ Comfort Food ✓ Healthy Options ✓ Late Night Food

Services

Mexican restaurantCatererChicken restaurantFast food restaurant

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This listing is informational. Contact the business directly to verify credentials, services, and availability.