El Pollo Loco

Kent, WA · Mexican restaurant

Rating
3.7/5
★★★★☆ 3.7
Reviews
20
Rank in Kent
#147
of 320 restaurants
City Percentile
27%
rating percentile
Address
El Pollo Loco, 10120 SE 256th St, Kent, WA 98030
Phone
(253) 740-0326
Website
elpolloloco.com/locations/store/3973?utm_source=gmb&utm_medium=yext
Status
Closed · Opens 10 AM

El Pollo Loco is a restaurant located in Kent, WA. It is one of 320 restaurants listed in Kent. Its 3.7-star rating is slightly below the Kent city average of 4.2 stars. There are 10 photos associated with this location.

About El Pollo Loco

While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The... More

Hours

Saturday10 AM–10 PM
Sunday10 AM–10 PM
Monday10 AM–10 PM
Tuesday10 AM–10 PM
Wednesday10 AM–10 PM
Thursday10 AM–10 PM
Friday10 AM–10 PM

Customer Reviews

★★★★☆ 4.0 Sha jon · Jan 2026

I grew up in San diego and demolished so much el pollo loco after swim practice, multiple days a week. I've been very excited to get a WA location, even if it is a little far away from home. We ordered the two person chicken meal with side salads, rice, corn and churros. An order of chips and guac. And a chicken verde quesadilla. Really like the rice and quesadilla. Corn was fine. I dunno if it's bc there were so many people/long wait (45 minutes)...but the chicken was not how I remember it. Our chicken was really dry. Also. It was supposed to be 2 thighs, 2 legs, but we got a thigh, a leg and 2 wings. Also this, given the popularity and the amount of people coming through, the place was relatively clean. I saw a woman w glasses repeatedly attending to the lobby area, stacking cup lids an

★★☆☆☆ 2.0 Michael Flores · Feb 2026

Waited about an hour for food. I know that's not that bad for this place right now but initially called and was told 20 mins, and I got there in 5. My order number was 8123, and I heard numbers being called beyond mine up to 8131 and 8132 before I asked what the deal was and they claimed waiting on my legs and thighs, as if I wasn't watching people after me get legs and thighs. Whatever though look past that. Nail in the coffin is getting home to find out my 12 piece leg and thigh combo is instead a mixed combo, so 4 pieces of my 12 piece chicken is wings and breasts which my kids or I don't like. Pretty mad about it to be honest. Wanted to go back and get my meal corrected but figured it wasn't worth the additional time and gas just to wait another 30 to an hour. This all overlooking the

★★★★★ 5.0 Stephanie Hunziker · Jan 2026

I am so thrilled to have El Pollo Loco here in Western Washington! I have Southern California roots, and this hit the spot as expected. I came for the Grand Opening ribbon cutting ceremony, and ordered a few things to-go. Everything was fresh & delicious, and the wait was not bad for a weekday at lunch time. The parking is a challenge, so plan ahead! Bring your appetite and your patience. They’re a new business and the staff is getting things sorted out. Everyone I interacted with was great, and doing a wonderful job. This El Pollo Loco has local ownership, so I am very happy to support! Looking forward to many more delicious meals!

★★★★★ 5.0 Lisa Dominguez · Feb 2026

Very very good but pricey . My mom got the chicken quesadilla combo, and I got the Mexican Caesar salad.$ 28.00. But the chicken is awesome and the Mexican Caesar dressing went well with the spices of the chicken. I really wished I hadnt liked it cuz its so expensive,but ill be back when I have more funds lol . Very good and worth a try!

★★★★★ 5.0 Christopher Daniels · Jan 2026

Just ate here on Sunday night. The dine-in & drive-thru was packed. The dine-in experience was good, clean bathrooms and tables. While we were ordering an employee named Maria offered to take our order personally, tell us her favorites on the menu, and got our order out in a timely manner despite how busy it was(thank you Maria!!). When restaurants are jammed, service is paramount and the staff was dialed. I’ll definitely be back soon.

Accessibility & Amenities

✓ Delivery ✓ Drive Through ✓ Onsite Services ✓ Takeout ✓ Dine In ✓ Lunch ✓ Dinner ✓ Solo Dining ✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Wheelchair Accessible Seating ✓ Comfort Food ✓ Healthy Options ✓ Quick Bite ✓ Small Plates

Services

Mexican restaurantCatererChicken restaurantFast food restaurant

Top Restaurants in Kent

NameRatingReviews
Taqueria La Chaparrita de Kent★★★★★ 5.020 reviews
Masthi Bar & Grill★★★★★ 5.020 reviews
Khob Khun Thai Restaurant★★★★★ 5.020 reviews
KABAB PLACE كباب پیلیس★★★★★ 5.020 reviews
Birrieria mi tierra★★★★★ 5.018 reviews
Sushi Kaunta (Reservation is required via Tock platform only, visit our website)★★★★★ 4.920 reviews
Lluvia Cafe Drive Thru★★★★★ 4.920 reviews
Papa Masala★★★★★ 4.920 reviews
Cushitic Cuisine★★★★★ 4.920 reviews
Early bird espresso★★★★★ 5.017 reviews

This listing is informational. Contact the business directly to verify credentials, services, and availability.