El Pollo Loco

🫡Great customer service, the pollo bowl that I ordered was amazing with a lot of flavor. I love the fountain drinks but the definitely the manager Andrew was very attentive with great service. I will definitely will be back to try your delicious food 😋

I had a great experience at El Pollo Loco thanks to the amazing team and especially the manager, Daisy. She runs the restaurant with professionalism, positivity, and clear care for both customers and her employees. You can tell she takes pride in her work because everything was organized, efficient, and welcoming. Daisy was attentive, respectful, and made sure every customer felt valued. She handled everything smoothly and created a friendly environment that made the whole visit enjoyable. Employees like Daisy make a big difference and are a huge asset to the company. I’ll definitely be coming back because of the excellent service she provides. 👍

Go somewhere else there are definitely better options. The salsas (especially the green one) are super watered down( literally), and the customer service is consistently poor. The food is just okay, but most of the time it arrives cold. Overall, not worth

I came in to grab a drink with my co workers on our lunch break and i ordered on the self served machine and then I kindly asked the worker named carman and older lady if i could have to restroom code and she proceeded to make rude remarks do to our work clothes , saying we pretended to order just to use the restroom because of the clothes we were wearing . This was extremely rude and inappropriate for an employee of such a large corporation . As a customer it is really unpleasant to encounter theee situations on your meal break

I still remember the first El Pollo Loco I went to over forty years ago. It was the original store in midtown Los Angeles on Alvarado Street.. it was basically a hole in the wall with real waitresses. Of course the place was always crowded, so we took our food to go. Funny thing is it always felt like a pleasant surprise when you got home, because every order was Taylored by you for you.No charge for extra green sauce or pico de gallo. Pancho would come out in the small eating area and mix with his customers. Hek knew us regular by name or sight. A lot of people from the art community were loyal customers, like Ed Corillo, Leslie Biller, Louie Lunetta, Gary Williams (myself) and others. The food was exceptional then. Those herbs and spice were on point, and yes, the small containers òf a