El Palenque

Unfortunately, my first experience here was disappointing. I ordered flautas de pollo to go, and instead of them being golden, they were almost burnt. I would have appreciated the salad that came with it on the side versus on the flautas, but I can take responsibility for not reading that it came with a salad and for not asking for it on the side. Usually, flautas only bring the lettuce, sour cream, cheese & avocado. I had never experience the pico de gallo mixed with it. I’m sure each place is different, but it would have been helpful if someone confirmed the ingredients for the dish or if the pico de gallo (meant to be the salad, I guess) was given on a container on the side. The lettuce also seemed to have been barely chopped and just thrown into the plate. The green sauce was terrible.

To the owners. Due to the attention received from the curly haired girl up front I would never return to this location. Made very rude comments and very bad attitude. Made it feel like it was a burden for us to order food there. This type of attitude is unacceptable for a place customers go to pay for a product/ service. Your employees need help in their customer service skills.

I recently visited this restaurant during happy hour, and unfortunately, it was a disappointing experience. I was overcharged for what should have been a happy hour-priced bottom rail margarita. When I brought it up, the staff didn’t seem interested in resolving the issue. To make matters worse, there was an overwhelming smell of a strong, toxic cleaning agent throughout the restaurant, which made it difficult to enjoy the atmosphere or the food. Overall, the experience didn’t live up to expectations. I hope the management addresses these concerns for future customers, but I don’t see myself returning anytime soon. *Parking lot behind establishment was dark. Bottom rail Margarita $14

They charge for everything here! Please be careful. Everything is expensive and not worth the time.

The staff here will just stare at you and not attend you until you ask them too. They will always get your food wrong, I ordered 2 orders of tacos and only received one this is not the first time it happens to me. I ordered on the phone and they said my order will be ready in 30 min I came in 50 min later and they say my food is still not ready after 50 minutes? Yea no