El Loro Mexican Restaurant

I went here with a friend for lunch last weekend, and the customer service was pretty much nonexistent. I think that’s the best word to describe it as they weren’t exactly mean they were just barely around. At the restaurant they did the bare minimum to be considered a sit down restaurant verses a to-go only restaurant. The food itself was pretty good and they give you free chips and salsa. The salsa is very runny though. Would I recommend this place to others, probably not. Customer service is very important in a restaurant that provides sit down service.

Some good Mexican food for in the area, the service can be spotty at times. Drinks are descent and the price isn’t bad. Overall a good spot to satisfy your Hispanic food cravings.

Good stuff: The food is really good! I love the carne asada that I ordered. My husband ordered the lunch beef fajita. That was good as well (I sampled it!) Portion size is decent. You also get free chips and salsa. Sign up for their newsletter and you can get $10 off coupon for your birthday! Cons: It’s very slow. It’s a good thing there are chips and salsa, so you don’t keep thinking about where your food is. Speaking of salsa, it is very watery. It has always been that way. When it comes to customer service, they just check in on you enough. I don’t know if it’s a matter of not having enough staff? guess I have had better service in other places.

Always consistently delicious! This place is a favorite of the family, for sure. My son is exceptionally picky and even he likes it.

I ordered chori queso. Sausage with cheese dip. I placed order over the phone 30 min before arrival. I arrived and they didn’t have it ready. I then had to wait another 30 minutes in the restaurant before they finally got it to me. Avoid this restaurant if you can. Terrible customer service!