Einstein Bros. Bagels

Food is great as always, if you go there and they ran out of some stuff they will try to make something work. Service is ok? There’s this girl who is always not in her best mood. I’ve been there early and even 10 minutes before closing time and she is the worst if you come in even 10 minutes before closing. I really haven’t said anything because I understand if I get there 10 minutes before closing and they’re already cleaning but if I get there early enough even 2-3 hours before closing time I expect a nice mood from the staff. I would like to add that I am a very usual client.

Ordered a blended turtle mocha just now and was met with an exaggerated eye roll. After waiting I was handed what looks more like a blended turtle mocha that sat out all day. No ice chips in it at all, it's as if they just put the plain drink in the blendor and turned it into foam. It's on the verge of being warm and it tastes awful. I was the only person in line so I'm not sure what happened, but that was a waste of five bucks. Wish I would have handed it back. Now I'm stuck trying to drink it anyway because I don't have anything else to drink...

Last year I used to order the breakfast burrito weekly, to the point where the old staff recognized my order. But just now when I ordered it, I received my burrito and it was basically a flat tortilla overloaded with cream cheese and 1 singular piece of bacon. I feel so betrayed, I had high hopes.

Though I've only ever gotten a blended chai tea from caribou once, getting it another time from this location was awful. I couldn't tell exactly what was wrong with the drink. But it was not right, and very flavorless. The service was pretty good otherwise.

Honestly worst bagel experience I ever had. I ordered a plain un toasted bagel with cream cheese on the side along with a garden avocado breakfast sandwhich. Not only did it take almost 20 minutes but I got a toasted bagel with cream cheese on it which won’t last until my room mate gets home. My avocado sandwhich was very messy, not cut all the way, and the egg was ice cold. Not sure if the employees just did not care or if they were not properly trained.