Dutch Bros Coffee

Listen, I am a dutch LOVER. I have all the magnets, stickers, ornaments, cups etc. I spend a lot of money here. BUT the issue with speed of service is ridiculous. I can order coffee from my house in bethel at 6:21 am to be picked up by 6:45 am and they still won't have it done until 7am. I cannot fathom going to Starbucks, but I am having to consider it. It is consistent. I'm currently waiting in the drive through right now and have been in the drive through line for 13 minutes. I wonder if mh coffee will be ready when I get to the window bc it was supposed to be ready by 911am. Again, the workers are so friendly and I love them, but they need to work on this issue, ESPECIALLY with order ahead. We dont use walk up anymore because we wait 20+ minutes past our time for our ordered ahead orde

The point of order ahead- accurately ordering ahead arriving by your pickup time or after and it still hasn’t even been touched. If mobile ordering can’t be a priority it needs to be turned off. I use mobile ahead so u don’t have to wait in line for 20 minutes when my home is 12 minutes away. Coffee is usually good but service needs work. Maybe send some employees to locations in the city to see the flow- Midwest city is a great location.

Been coming up here a lot more often most times around 5am other times randomly throughout the days. Every time I've been up here the staff have always been giving vibes and providing a good atmosphere. -Extremely friendly -Huge variety of drinks ranging from coffee, tea, etc. -For Non-Dairy products I believe they have almond, oat, and not 100% on this last one but I think coconut as non-dairy options

This place has gone downhill so much. It started with increased wait times. Okay. I get it. You get busy, understaffed, and it's a compounding effect until it takes 20-30 minutes to make 1 iced coffee. Then went the coffee quality. Forgetting caramel in my iced caramel protein latte. Neglecting soft top on my CPB cold brew. And finally, upon writing this review, died the customer service, the only reason I was still coming to this location. Dutch Bros' vibes used to be a selling point. At least with all the other issues I still knew to expect a friendly face at the window. Today I checked in to pick up my mobile order, was ignored as I stood there, told "wait a minute," curtly as the window was slammed in my face. I stepped back. 3 orders were handed out. Window shut again. "Name?" Is th

Love going to this place. Everyone is so very nice and happy to help. And they are poppin because of it. But still fairly quick even though they get busy. This is my #1 favorite Dutch Bros I've ever been to. And happens to be the closest one to me. They just got awesome Vibes going on. Thats all I can say. They need to be recognized. 👊🧋☕️