Dutch Bros Coffee

I don’t normally complain or write reviews because I’ve worked in food service so I can understand that everything is not always gonna go right but I’m sorry we were skipped in the line by the worker taking orders two times and both drinks were made poorly I asked for large blended they at first gave me a medium blended, told us it was the wrong drink, took it back and I ended up with a iced coffee instead, my drink taste like water down coffee when it is supposed to taste like a brown butter chocolate chip and for $15.80 I’m just really disappointed normally have a great experience never had a problem until today.

Having first been introduced to Dutch Bros in Arizona in 2018, the California Dutch bros, is not run the same way. It's disappointing also, with paying a half hours wage for a single drink, is already crazy in of itself. But to get poor customer service at a place of service that I knew in Arizona to be very friendly and catering to the customers and just make them feel good talking to them while they wait for their drink was real nice. But in California, each location I visit is the opposite. The customers do not interact with the customer at all, and they barely put in some effort when they are taking the order. Usually very rude with how they say is that all and anything else mid ordering your drink which is very simple. Bad customer service every time, not overtly rude, but not good

Love their cookie butter iced latte. I know it's a seasonal drink but I hope they continue this drink. The soft top is wonderful. The cookie better swirl is wonderful.

My drink was horrible, and I asked specific questions and said no coffee and that's exactly what was in it and it was horrible not what I asked for. I wanted like a smoothie with banana and chocolate flavoring the banana bread drink which my son has gotten before and that's not what I got. It was money wasted!!!!!!!!

I asked for a electric berry lemonade and they gave me the shark attack rebel so I went back and asked if they could remake it and once again I got a shark attack.i am very upset that I did not get the right order.