Dutch Bros Coffee

Just done going to this location. And the mornings one of the gals is snooty and just now lost a free one bc one of the staff called my drink complicates. No not a big deal but it’s already been a long day and don’t need any criticism today. When I corrected it was *upgraded* just more pushback nah, it’s really complicated in a playful but annoyed manner so I just said sorry and left. I’m officially cancelling going to this one as there’s another about a mile away. Ever since they sold out their hires seem to not be the standard extra friendly it started with years ago.

Just wanted to come here to say that Lauren is the absolute sweetest!!! I missed the sticker drop on Wednesday due to some medical stuff and had asked if by chance there were any stickers left when I came through on Thursday. (There's never stickers left, but it never hurts to ask) yall, this girl went inside and came back with her personal sticker to give me 🥹 i told her I didn't want to take hers but she insisted. Give that girl a raise! She is the best!

I’m extremely disappointed in the behavior of two employees at this location. After being parked in the lot — something we’ve done regularly for months — the employees drove past us, flipped us off, and then verbally insulted us when I asked what the problem was. They accused us of inappropriate behavior with no basis. This was unprofessional and completely unacceptable. Customers should not be harassed or insulted by staff. Dutch should definitely put into consideration who they are hiring to represent the face of this franchise.

I frequent the Dutch Bros in Falcon and the employees are consistently nice. Today was no exception, but Jules went above and beyond. Long story short, my mother is in the hospital and I was visibly upset. I asked her if she was a “prayer” and with all sincerity she said yes. She then took the time to do just that. Jules reminded me that my mom was in good hands and she let me cry for a couple minutes without rushing me along. Her words meant so much and I just couldn’t pass up the opportunity to acknowledge that. I truly appreciated it and I hope she knows how special she is.

Over priced by the time you get your coffee it's warm not hot. To many people in line ordering. Most of the time. Definitely not worth the wait it's just OK coffee. Nothing special.