Dunkin'

Honestly the worst dunkin. Today 10/18/25, i got my order wrong by the same boy who still continues to get it wrong every time i go there. He cannot greet, has poor customer service and always has an attitude. Didn’t even give me my receipt to which he claims he did. And when i said he was getting a bad review he immediately popped off and started cursing when he was definitely in the wrong. I don’t know who is hiring these people but they clearly can’t do their job well. This doesn’t just go for him it goes for the other employees as well. They are just a mess in general. Do not get your food from here.

I come here often if I could give 5 stars to the AM manager I would she’s always friendly and great customer service but the afternoon staff is horrible. Twice already one young girl because she seemed to not understand English very well and was getting upset with me and I think she purposely messed the drink up that I just threw it out. Then today a young man was eating I assume was his lunch and when I went to order he had a very nasty attitude like I am bothering him. It is not my fault he did not understand that I wanted 3 Expresso shots in the drink he asked several times if it was in the drink or on the side and each time I said IN THE DRINK. When he repeats the order he says on the side, I correct him and then gets mad and says that is what he has been asking me the whole time. I d

Food is especially 3D/Digital tasting here. It feels like it's been warmed under a lamp or with a charger. They don't make special orders, only stuff on the menu and if you try to customize it they call you crazy. Workers are always screaming/arguing and you can hear it. They gatekeep every item and when you try to ask you have to ask a billion times for some ketchup or sugar. You can get some extra free food if you're Bengali though, I guess...

I stop by this Dunkin pretty often and they're always quick and friendly. My coffee's usually spot on, and the donuts taste fresh. It's a convenient spot, especially if you're catching the train nearby.

Been picking up 2 XL hot coffees w/various sides (usually hash browns or bacon wraps), almost 5 days a week (work days), every week, probably for close to a year now. Only reason I went out of my way to put in this review now, is because recently I've been ordering close to their closing time of 7pm (my work shift has been changed temporarily), and even though I'm putting in my app order at like 6:45pm, when I walk in at like almost 7pm, my order is there, ready to go, coffee's not burnt or muddy, all good; and, the employees are pleasant and polite. So based on something like 200 orders (or so) that I've made, paid, and picked up, I don't get a lot of the low reviews here. It's a coffee shop. If you don't like it, then get your watery coffee at some truck somewhere where they get thei