Dunkin'

I try to give places a fair chance and this location is convenient and has good prices. I just can’t come here anymore. It takes 15 minutes to get my simple food and drink when there’s only 2 cars ahead of me in line. They also made my drink using a dirty stir spoon and it tasted like another drink. I had to ask for a remake. Ownership needs to really work on this place.

Chloe is a great employee and is always very nice to me and gets my order right every time. I mean I literally come to this Dunkin nearly every morning for breakfast. But whoever that other lady was who was working this morning 12/30 at 11:45 am was not nice at all. I waited in line for 15 minutes after telling them I had a mobile order. There was a super long wait for everyone. I totally get being busy in the morning rush but it's like they didn't even see my order at all because when I pulled up to the window they acted clueless that I had a mobile order despite telling them who I was at the sign and them telling me to pull up to the window. So someone must've cleared the order in the system or something. I was picking up breakfast for my boyfriend and myself, and had ordered 2 $6 meal d

To whom it may concern, I went to this location this morning ordered my coffee like normal, I get cane liquid sugar bc the employees never know how to mix the normal sugar into the drink. I get my drink and there’s no sugar at all in. Mind you this isn’t the first time this has happened. Dunkin consistently hires people who hate their jobs and you can see it all over their faces that they don’t like their job and they clearly don’t know how to do their jobs when these mistakes consistently happen no matter what Dunkin I go to. If America runs on Dunkin don’t you think they wanna see smiles in the morning and to enjoy their order the correct way and not however your employees see fit. Do better Dunkin. ALL DUNKINS!!!

I have tried drive thru and going inside to order donuts, coffee, or a breakfast item and each time I am not fully satisfied. They are always out of a flavor I want or the coffee is not made right. The customer service could be better, usually a hit or miss with who is working at the time.

Ok I just wrote such a long, glowing review about this location then toggled away for a second and lost it! 😩 I’ll try to quickly recap and come back later with more detail. Excellent service. Super clean and organized. The iced tea was perfectly brewed (rare at other Dunkins). Coffee was hot and fresh. Munchkins actually had some glaze on them!! Seriously the best Dunkin I’ve had in YEARS. We’ll be back! 💜